IT support that picks up the phone.
Bluewick is the outsourced IT department for small and mid-sized offices. We handle help desk, device management, Microsoft 365, backups and network support for one fixed monthly fee per user.
What we do
Help desk
Phone, email and chat support with real engineers, not ticket bots.
Microsoft 365 management
Licences, security settings, Teams and SharePoint set up properly and kept tidy.
Device management
Laptops ordered, configured, patched and wiped remotely when staff leave.
Backup & continuity
Tested backups of servers and cloud data, with a written recovery plan.
How we work
Discovery call
A 30-minute call to understand where you are today and what good looks like.
Proposal
A fixed scope, timeline and price within a week. No surprises later.
Delivery
A named lead, weekly check-ins and a clear handover when we're done.
Who we work with
Offices with 10 to 250 staff: professional services, clinics, agencies and nonprofits. Bluewick IT is a small, senior team. The people you meet in the first call are the people who do the work.